Privacy Policy

Last updated: December 29, 2025

This Privacy Policy explains how Reachable LLC (“Reachable,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website at https://reachable.tech (the “Site”), contact us, or schedule time with us.

If you have questions about this policy or our privacy practices, contact us at info@reachable.tech.

Who we are

Reachable LLC is a data and technology consulting firm headquartered in Kansas City, Kansas.

This policy applies to information collected through the Site and related online interactions that link to this policy. If you become a client, additional terms (e.g., a services agreement) may apply to data we process in the course of providing services.

Information we collect

Information you provide

When you contact us, request information, submit a form, or schedule a meeting, we may collect:

- Name

- Email address

- Company / role (if provided)

- The content of your message and any information you choose to share

Information collected automatically

When you visit the Site, we (and our service providers) may automatically collect:

- Information about your browser, network, and device

- Web pages you visited before coming to the Site

- Web pages you view while on the Site

- Your IP address

- Usage and interaction data (e.g., pages visited, clicks, scrolling, searches, timestamps)

This information is typically collected using cookies and similar technologies.

How we use information

We use information to:

- Provide and operate the Site

- Respond to inquiries and communicate with you

- Improve the Site, content, and user experience

- Understand site traffic and usage patterns (analytics)

- Schedule and manage meetings

- Send updates or marketing communications (where permitted and/or with your consent), and honor unsubscribe requests

- Protect against fraud, abuse, and security incidents

- Comply with legal obligations and enforce our agreements

Cookies and similar technologies

Cookies are small files or pieces of text that download to a device when you visit a website or app.

Squarespace cookies

Because our Site is hosted on Squarespace, Squarespace uses cookies and similar technologies to securely serve and protect the Site.

- Necessary/required cookies are always used to allow Squarespace to securely serve the Site.

- Analytics and performance cookies may be used to understand site traffic and activity.

For information about viewing cookies dropped on your device and the categories of cookies Squarespace uses, you can review Squarespace’s cookie documentation.

Managing cookies

You can manage cookie preferences in several ways:

- Use our cookie banner (if enabled) to accept/decline non-essential cookies and/or manage preferences

- Adjust browser settings to block or delete cookies (note: some site features may not work properly)

Analytics

Squarespace Analytics

This website collects personal data to power site analytics, including:

- Information about your browser, network, and device

- Web pages you visited prior to coming to this website

- Your IP address

This information may also include details about your use of this website, including:

- Clicks

- Internal links

- Pages visited

- Scrolling

- Searches

- Timestamps

We share this information with Squarespace to learn about site traffic and activity.

Google Analytics

We use Google Analytics to understand how visitors interact with our Site and to improve performance and content. Google Analytics may collect information such as device and browser data, pages visited, approximate location, and identifiers stored in cookies or similar technologies.

Opt-out: You can limit Google Analytics tracking through browser settings, blocking analytics cookies, or using Google’s opt-out tools.

Scheduling

We embed or link to Calendly to allow you to schedule meetings with us. When you use Calendly, Calendly collects information you provide (such as your name, email address, and meeting details) and may also collect technical data (such as IP address and device information) for security and service operation.

Calendly processes this information under its own privacy practices, and we use the information to schedule and manage meetings and communications.

Forms and communications

Form submissions

When you submit information through a form on the Site, we collect the data requested in the form so we can respond. Form submissions may be stored within Squarespace and/or delivered to us by email depending on our configuration.

Marketing emails

If you sign up for updates or otherwise consent to marketing communications, we may send you emails. You can unsubscribe at any time using the link at the bottom of the email.

Third-party services and embedded content

We may use third-party services that receive limited information to operate or enhance the Site, including:

- Squarespace (hosting, site operations, and built-in analytics/features)

- Google Analytics (site analytics)

- Calendly (scheduling)

- Google Fonts and Adobe Fonts (font rendering)

To properly display the Site and deliver these services, these providers may receive information such as:

- Information about your browser, network, or device

- Information about the page you’re viewing

- Your IP address

Some embedded content behaves as if you visited the third party directly; their privacy practices apply.

How we share information

We may share information:

- With service providers who help us operate the Site and deliver services (e.g., hosting, analytics, scheduling, email tools)

- For legal and safety reasons (e.g., to comply with law, protect rights and safety, prevent fraud)

- In a business transfer (e.g., merger, acquisition, or sale of assets), where permitted by law

We do not sell personal information.

Data retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including:

- Responding to inquiries and maintaining records of communications

- Operating and improving the Site

- Meeting legal, accounting, or reporting obligations

- Resolving disputes and enforcing agreements

Retention periods vary depending on the nature of the data and why it was collected.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website or internet transmission is completely secure, and we cannot guarantee absolute security.

International visitors and cross-border transfers

We are based in the United States. If you access the Site from outside the U.S., your information may be transferred to and processed in the U.S. and other jurisdictions where our service providers operate. Where required, we rely on appropriate safeguards for cross-border transfers.

Your rights and choices

Depending on your location, you may have rights regarding your personal information, such as:

- Accessing the information we hold about you

- Requesting correction or deletion

- Objecting to or restricting certain processing

- Withdrawing consent (where processing is based on consent)

- Opting out of marketing emails

To exercise these rights, contact us at info@reachable.tech. We may need to verify your request before responding.

California and other U.S. state privacy rights

If you reside in a state with privacy laws that apply to our activities, you may have additional rights (such as the right to know categories of information collected or shared, and the right to opt out of certain disclosures). Contact us at info@reachable.tech to submit a request.

Do Not Track

Some browsers offer a “Do Not Track” (DNT) signal. Because there is no consistent industry standard for responding to DNT, we do not respond to DNT signals. You can manage tracking through cookie preferences and browser settings.

Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate steps.

Changes to this policy

We may update this policy from time to time. We will update the “Last updated” date at the top of this page when we make changes.

Contact us

Reachable LLC

Email: info@reachable.tech